We offer a 6 month manufacturer’s warranty
What is covered by the warranty?
Any errors caused by the manufacturing of the shoes such as defects will be covered by a warranty.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
What is not covered by the warranty?
Our 6-month warranty excludes any damage to the shoes caused by normal wear and tear. Shoes are prone to wear and tear, therefore it's crucial to look after them.
How do I make a warranty claim if I believe there is an issue with my shoes?
Please contact us at firstname.lastname@example.org with your name, order number, and a thorough description if you believe there is an issue or fault with your footwear.
If you believe there is a problem with your product – please email us at email@example.com