HELP CENTER

REFUND, RETURN & WARRANTY

Return Policy

We offer a 14-day exchange policy from dispatch date.

To be eligible:

  • Item must be unworn
  • In original condition & packaging
  • Proof of purchase required

We do not offer refunds for change of mind.

Return postage costs are the responsibility of the customer.

To initiate a return:

📧 merch@soathehulk.com

We provide a 6 month manufacturer’s warranty covering manufacturing defects.

This does not cover:

  • Normal wear and tear
  • Improper care or misuse

To make a warranty claim:

Email:

📧 merch@soathehulk.com

Include:

  • Name
  • Order number
  • Description of issue

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